Contact Hourlyt

Good stays start with a conversation.

Planning a stay, sorting out a booking or bringing your hotel to Hourlyt? Find the right next step here.

Help with my stay I’m a hotel partner

notify.hourlyt@gmail.com

Illustration of a chair, lamp and plants

A Nepal-based platform, with a clear point of contact.

Operated by Hourtly Nepal Pvt. Ltd. · PAN 622423052

Get to know Hourlyt

For guests

Your stay, with fewer questions.

Get help with a room, payment, confirmation or your account. Send the details once so we can understand your question.

Booking code, hotel name and check-in date
What you need help with, and any relevant screenshot
Payment reference if your question is about a transaction

Email guest support View my bookings

For questions about arrival, email us with your hotel name and booking code.

For hotel partners

Make room for new guests.

Offer stays for a few hours or longer. Set up your hotel profile, choose room prices and manage bookings from your dashboard.

Present your hotel with room photos, amenities and location
Set stay durations and prices that work for your rooms
Keep room details and bookings together in your hotel dashboard

Already a partner? Include your hotel name and account email when asking for help.

Know what you’re booking. Know who to ask.

Confidence comes from clear details, a total you can review and a way to reach us when something needs attention.

Explore hotels

See the room before you choose

Compare the hotel’s room photos, amenities, location and available stay lengths.

Review the total before payment

Check your selected room, dates and VAT-inclusive total at checkout. Keep your booking confirmation for arrival.

Read the policies in one place

Find our terms, privacy policy and refund policy before you book.

Before you reach out

A few answers to help you take the next step. If your question is specific to a booking or hotel account, email us with the details.

Ready for your next stay?

Find a room for your plans, or introduce your hotel to guests looking for a place to pause.

Find a hotel List your hotel

Follow @hourlyt.nepal

Your stay, with fewer questions.

Get help with a room, payment, confirmation or your account. Send the details once so we can understand your question.

Booking code, hotel name and check-in date

What you need help with, and any relevant screenshot

Payment reference if your question is about a transaction

For questions about arrival, email us with your hotel name and booking code.

Make room for new guests.

Offer stays for a few hours or longer. Set up your hotel profile, choose room prices and manage bookings from your dashboard.

Present your hotel with room photos, amenities and location

Set stay durations and prices that work for your rooms

Keep room details and bookings together in your hotel dashboard

Already a partner? Include your hotel name and account email when asking for help.

Good stays start with a conversation.

Your stay, with fewer questions.

Make room for new guests.

Know what you’re booking. Know who to ask.

See the room before you choose

Review the total before payment

Read the policies in one place

Before you reach out

What should I send if I need booking help?

My payment went through, but I cannot see a confirmation. What next?

Can I change or cancel my stay?

How do I register my hotel?

Can hotel partners manage their own rooms and prices?

Ready for your next stay?

Good stays start with a conversation.

Your stay, with fewer questions.

Make room for new guests.

Know what you’re booking. Know who to ask.

See the room before you choose

Review the total before payment

Read the policies in one place

Before you reach out

What should I send if I need booking help?

My payment went through, but I cannot see a confirmation. What next?

Can I change or cancel my stay?

How do I register my hotel?

Can hotel partners manage their own rooms and prices?

Ready for your next stay?